Application & Developer Information
This page serves as the official web resource linked to our Google Play Store listing for users to request account and data deletion.
Self-Service Deletion via App / Web Dashboard
If you still have access to your Finara account, you can permanently delete your account and all associated data instantly from the Settings menu:
Request Deletion if Unable to Log In or App Uninstalled
In compliance with Google Play policy, if you have uninstalled the Finara app from your device, or forgot your credentials and cannot log in, you can request account and data deletion using the form below or via official email without having to reinstall the app.
Security Notice: The Finara team never requests your passwords, banking PINs, or WhatsApp/Email OTP codes. Deletion requests are strictly verified via your registered email address.
Types of Data Permanently Deleted
Once account deletion is verified and processed, the following categories of data are permanently deleted from our active databases and cannot be restored:
Account & Profile Information
Full name, email address, username, registered phone number, cryptographic password hash, profile avatar, and Google OAuth credentials.
Financial Accounts & Balances
Bank accounts, digital wallets (e-wallets), cash wallets, initial balances, adjustment logs, and currency settings.
Transaction Records & Categories
All income, expense, and inter-account transfer records, custom/default categories, descriptions, dates, and amounts.
Spending Budgets
Weekly and monthly budget allocations, spending limits per category, and budget achievement records.
Debts, Receivables, & Installments
Debt and loan records, counterparty names, total amounts, due dates, and all installment payment logs.
Savings Targets & Contributions
Savings goals, target amounts, deadline dates, and complete deposit contribution histories.
Asset Portfolios & Valuations
Property, vehicle, precious metals (gold), investments, acquisition dates, and historical estimated valuations.
Session Tokens, API Keys, & Integrations
JWT session tokens, developer API keys, ChatGPT / Remote MCP server authorizations, and browser push notification subscriptions.
Data Retained & Retention Periods
To comply with legal obligations, prevent financial fraud, and ensure platform cybersecurity, certain technical logs are retained for a strictly limited duration before automatic permanent destruction:
Technical Infrastructure & Security Logs (Up to 30 Days)
System traffic logs (such as masked/anonymized IP addresses, browser user-agents, and connection timestamps) are retained for up to 30 days exclusively for DDoS attack mitigation, forensic security audits, and server troubleshooting before automated log rotation deletion.
Deletion Request Compliance Audit Trail (Up to 90 Days)
A minimal audit receipt of your deletion request (such as email ticket ID or completion timestamp) is kept for up to 90 days strictly to demonstrate regulatory compliance with data protection laws and Google Play User Data policies before complete disposal.
Zero Third-Party Commercial Use or AI Training
Finara guarantees that user data is never sold, rented, shared with advertising brokers, or used to train public machine learning or artificial intelligence (AI) models.
Frequently Asked Questions About Account Deletion
Need Further Assistance?
If you encounter any issues requesting account deletion or have questions regarding data privacy, please contact our support team at firmansyah720.fs@gmail.com.